Treasure Partners Privacy Policy
Updated on: November/ 27/ 2023
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1. Introduction
Treasure Partners do understand the importance of personal privacy of our service users and customers.
For that reason, we come here to explain to you the way we gather, protect and use your information.
This Privacy Policy discloses the policies of Treasure Partners at www.treasurepartners.org and its operator Word Power LLC, a California LLC, located at 5250 Lankershim Blvd Suite 500, North Hollywood, California.91601 (collectively “we” or “us”) regarding the collection, use and disclosure of information that you (a “User”) submit to us or that is collected through your use of Treasure Partners.
Treasure Partners is located in United States and is subject to United States’ laws. If you are outside of United States, your use of the website constitutes consent to the transmission of personal information to United States. If your use of Treasure Partners is against the laws of your jurisdiction, it is your responsibility to refrain from the use of Treasure Partners.
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2. Information that we collect. “Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to a User. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”
A) Personal Information that we collect: We collect the following items of personal information from Users;
(i) Account Registration Information; We do collect information from you for the purpose of setting up your account. This includes; your names, address, email address, phone numbers, login name and password.
(ii) Payment information; We collect your credit/debit card information as a payment method for your account. The payment processors that handles payments for Treasure Partners will receive your credit/debit card information. Treasure Partners does not keep your full credit card information on our servers.
(iii) Business Partners' Information; We collect company representative's identification information like; names, date of birth and passport size photographs. We also collect company information like; payment or banking information, vehicle information, license information, business permits information, insurance information and driving records which we share with a third party company for purposes of running a driving record check for our drivers and Chauffeurs.
(iv) Electronic Device Information; We collect information from your device when using our company websites, website applications and or mobile applications. The information we collect may include: IP address, web browser type, mobile operating system version, phone carrier and manufacturer, application installations, device identifiers, and push notification tokens.
(v) Location Information; For Chauffeurs and drivers, we collect location information concerning the real time location of the vehicle and business mobile device, before or during a trip. This is done when you login for the trip using our web App link or Mobile app. Location Information is also collected when the app is open and on the screen or open but not on the screen display of your electronic device.
B). Sensitive Personal Information. We do not proactively collect sensitive personal information as defined under Article 9 of the GDPR.
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3. How we collect Personal Information.
(A). Submission from User. Certain items of personal information, we rely on you to submit it to us as follows;
(i). During account signup. Users provide names, phone numbers, physical address, email address and credit card details.
(ii). Before a Transaction. Before a transaction, we collect items of personal information from your submission including Credit card details, names, personal address, phone numbers.
(B). Automatic Collection. Certain items of personal information are collected from you upon visiting Treasure Partners, namely: Location, IP address, browser type.
4. Cookies and Other Tracking Technologies. Cookies are can be defined as text files which are stored on users browsers and devices by application, website, online media and emails. Treasure Partners uses cookies to authenticate users, to analyze our website traffic, to determine behaviors of our online users, and remembering user preferences and settings.
(i). ​Third Party Cookies. We work with third parties that place cookies on our Website to provide analytics.
We use third-party analytics cookies to gain insight into how our visitors use Treasure Partners. The following third parties utilize cookies on Treasure Partners for analytics: Google.
(ii). Third Party Cookies Control. To the extent Treasure Partners exercises any control over the cookies created by Third Parties, it will be done in compliance with this Privacy policy. Other companies' use of their cookies is subject to their own privacy policies and not ours.
(iii). Opting Out of Cookies and Other Tracking Technologies. To opt out of third party cookies, refer to the opt out of cookies methods they have posted on their individual websites.
5. Personal Information Processing Bases. Pursuant to Art. 6 of the GDPR, we rely on the following legal bases to process your personal information:
(i). User Consent: When you give permission to process your personal information.
(ii). Performance of Contract. We process your personal information to adequately perform the contract that we have with you, such as retaining your information to effectively receive and forward mail.
(iii). Legal Obligations. We process your personal information to comply with legal obligations to which we are subject, such as tax obligations, and when we are obliged to comply with lawful requests from competent authorities such as law enforcement. Specifically: Process payments, setting up account, connecting client with services, safety reasons.
6. How we use your information. Treasure Partners uses your personal information as follows;
(i) To Maintain the security and safety of Treasure Partners Platform and its users.
(ii) Your Information helps us to Provide you with customer support services.
(iii) Your Information helps us to Verify your identity for purposes of storing, setting up and maintaining your account.
(iv) We use your identity to Connect you to your Chauffeur/Driver and also be able to track their progress.
(v) Your information helps us to Calculate prices and process payments.
(vi) We use your information to Communicate with you during our service delivery period.
(vii) We use your information to authenticate users.
(viii) We use your information to Verify that chauffeurs/drivers and their vehicles, to meet the required safety requirements as required by authorities of their city, state and or Country of operation.
(ix) We use your information to communicate with you about our service changes, promotions and offers.
(x). We use your information to Maintain your account and keep track of any purchases made by you;
(xii). Personalize your experience on the Website;
(xiii). To Send you marketing communications about services and products offered by Treasure Partners, Word Power LLC and affiliate companies of Word Power LLC, as permitted by law.
(xiv). Your personal information may be analyzed to search for patterns which may help improve the overall website experience;
(xv). For any other reason you consent to.
7. Electronic Communications. Consistent with this Privacy Policy and as is permitted by applicable law, we may communicate with you via electronic messages, including email. We receive notice when you open an email or click a link within a marketing email..
8. Disclosure of Personal Information to Third-Parties. We disclose the personal information we collect (or otherwise generate or obtain) for the following purposes:
(i) Our Affiliates. We disclose your personal information to affiliates of Word Power LLC, DBA Treasure Partners; for the following purpose: Marketing, customer support services
(ii) Third Party Service Providers. Disclosure of your personal information to service providers may be made for reasons such as sending email, monitoring website use, fulfilling your orders, marketing, and providing customer service. We also use a third party payment processor to facilitate transactions. We disclose as much information as is required to perform these services. We expect the service providers to use the information only to the extent necessary to perform the requested services.
(iii) Social Media Providers. Disclosure of your personal information may be made to social media providers when you link your social media accounts to Treasure Partners Website.
(iv) In the event of a corporate transaction. We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
(v) Use to protect against, investigate and deter fraudulent activity. When necessary, your personal information may be disclosed to third parties for the purpose of protecting against, investigating and deterring fraudulent, as well as unauthorized or illegal, activity.
(vi) Defend our legal rights. To protect and defend the legal rights of Treasure Partners, and Treasure Partners’s employees, we may disclose your personal information. We may also require your personal information to defend against legal claims, or to establish our legal rights.
(vii) To comply with and as required by law. We may disclose your personal information to government authorities or other relevant third parties in order to comply with applicable legal requirements, judicial proceedings, court orders, subpoenas, legal process, or lawful requests from governmental authorities.
(viii) At your request. We also share your information as directed or requested by you, or subject to your consent. In some circumstances, you may have the right to opt-out or object to our sharing of your information with certain third parties.
9. The Ability of Others to View Your Information. When you use the Website, certain information you post or provide on the publicly available portions of the Website may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.
10. Security. We have implemented commercially reasonable safeguards to provide adequate protection for the storage and transfer of your Personal Information. Despite the measures we have taken, we cannot guarantee that your personal information will only be accessed by authorized parties. We are not responsible for third parties that circumvent the safeguards we have put in place. We will notify you if we become aware of unauthorized access of your personal information..
11. Cross Border Transfer Safeguards. Third parties, affiliates, partners and other service providers are contractually obligated to maintain the confidentiality of personal information and delete it as soon as services rendered are complete.
12. Retention of Personal Information. Unless there is something in this Policy to the contrary, we may retain your personal information for as long as your account is active and for a period of 3 years thereafter to allow you to re-activate your account without loss of information. We may also retain your personal information as necessary to comply with legal requirements and obligations, defend our rights, resolve conflicts, improve our website, address complaints, and enforce contracts.
13. Storage of Credit Card Information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure your credit card information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement additional generally accepted industry standards.
14. Social Media. We may allow you to link the account you create on Treasure Partners to your social media accounts to: Signup, We will only share your personal information with social media operators when you link your account. Further disclosure will only be done with your express permission.
15. Third Party Services. We have partnered with certain third parties to offer services on Treasure Partners. We are not responsible for and make no representation regarding the privacy practices of third parties offering services on Treasure Partners. The following third parties offer services on Treasure Partners: Viator, for Tourism services and attractions.
16. Third Party Links. Treasure Partners may contain links to other sites that are not owned or controlled by Word Power LLC. We are not responsible for the privacy practices or the content of such other websites and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites regardless of whether we advertise on those sites or provide a link to those sites from our Website.
California Privacy Rights Act Disclosure.
17. Personal Information Collected. In the past 12 months, Treasure Partners has collected the following categories of information from California residents: Names, Address, Phone Numbers, Email Address, Location and credit Card information.
18. Sources of Information. Personal Information about California residents is collected from the following sources:
(i) Directly from you.
(ii) From third party business affiliates.
(iii) From third party data providers.
19. Business Purpose for Collecting Personal Information. Personal Information about California residents is collected for the following business and commercial purposes:
(i) Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
(ii) Helping to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes.
(iii) Short-term, transient use, including, but not limited to, non personalized advertising shown as part of a consumer’s current interaction with the business, provided that the consumer’s personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with the business.
(iv) Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business.
(v) Providing advertising and marketing services, except for cross-context behavioral advertising, to the consumer provided that, for the purpose of advertising and marketing, a service provider or contractor shall not combine the personal information of opted-out consumers that the service provider or contractor receives from, or on behalf of, the business with personal information that the service provider or contractor receives from, or on behalf of, another person or persons or collects from its own interaction with consumers.
(vi) Undertaking internal research for technological development and demonstration.
(vii) Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.
(viii) Other commercial purposes as indicated in the section titled "Use of Personal Information."
20. Personal Information Disclosed. In the past 12 months, Treasure Partners has disclosed the following categories of personal information belonging to California residents:
(i) Personal Information.
(ii) Internet Activity.
21. Categories of Third Parties Receiving Personal Information. We disclose your personal information to the following categories of third parties:
(i) Service Providers.
(ii) Vendors.
(iii) Affiliates.
(iv) Partners.
22. No Sale or Sharing of Personal Information. In the past 12 months, Treasure Partners has not sold or shared the personal information of California residents.
23. Your Choices and Rights.
(i) General. You may choose not to provide some of the personal information described above. Please note, however, that many of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature.
Rights Under the GDPR.
24. Generally. Users that reside in the European Union, Iceland, Lichtenstein, Norway, Switzerland, or the United Kingdom have the following rights:
(i) The Right to Access.
(ii) The Right to Rectification.
(iii) The Right to Erasure.
(iv) The Right to Restrict Processing.
(v) The Right to Object to Processing.
(vi) The Right to Data Portability.
25. Exercising GDPR Rights. If you reside in one of the countries above and wish to exercise your rights, you may contact us using one of the following methods:
(i) Calling this phone number: +1 213-335-3083
(ii) Using this website for chart: www.treasurepartners.org
(iii) Sending a request to; reservations@treasurepartners.org.
26. Time to Respond. Treasure Partners has 30 days to respond to your request.
27. Supervisory Authority. Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact your local data protection supervisory authority.
28. Rights Under the CPRA. Generally. Residents of California have the following rights under the California Privacy Rights Act of 2020 (CPRA):
(i) The right to request that we disclose to you the categories of personal information we have collected about you, specific pieces of personal information collected about you, the sources of that personal information, the commercial purpose of collecting your personal information, and the categories of third parties that personal information is disclosed to.
(ii) If we sold your personal information, you have the right to request that we disclose your categories of information sold and disclosed.
(iii) The right to request that we delete any personal information about you which we have collected from you. We may deny this request if the personal information is necessary to complete a transaction, detect security incidents, debug products, exercise free speech, comply with the California Electronic Communication Privacy Act, engage in research for public benefit, enable internal uses aligned with consumer desires, or comply with legal obligations.
(iv) The right to request that we correct any inaccurate personal information we have about you.
(v) The right not to be discriminated against for exercising your consumer rights.
29. Exercising CPRA Rights. If you live in California and want to exercise your rights, you may contact us through the following methods:
(i) Going to this website link for live chart: www.treasurepartners.org
(ii) Sending an email request to; reservations@treasurepartners.org
(iii) By Telephone Call at: +1 213 335 3083
30. Consent. For any personal information that is collected, used or processed pursuant to your consent, you may withdraw your consent at any time by contacting us by one of the methods listed below. Withdrawal of your consent will not affect the use or collection of your personal information prior to your withdrawal. You may withdraw your consent by contacting us by one of the methods listed below.
(i) Ability to Unsubscribe From Marketing Emails. You may “opt-out” of electronic communications from us by any method described in the electronic communication. You may also contact us through the methods described below to unsubscribe from email communications. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website.
(ii) Sharing with Third Parties. We do not automatically share your personal information with third party service providers without your consent, except for any such disclosures that are necessary to fulfill the services you contracted for with us to provide through the Website. All other disclosures to third party business service providers are only made through your affirmative actions, by indicating on the Website that you are interested in third party services. To prevent the disclosure of your personal information to these third party service providers, do not opt-in for the service.
(iii) Corrections to Personal Information. If you have created an online account with us and would like to update the information you have provided to us, please access your account to view and update your information..
(iv) Do-Not-Track Requests. “Do-Not-Track” is a web browser setting that sends a signal instructing the website not to track a user. Treasure Partners currently does not have a mechanism to respond to “Do-Not-Track” requests.
31. Revisions. This Privacy Policy may be revised from time to time. We will post any such changes to this page and may otherwise post other alerts on the Website or communicate such changes through email. If you disagree with any such changes, please cease using the Website. Continued use following the posting of any such changes indicates your acceptance of the changes. If we make any changes to this Privacy Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law.
32. Minors. Minors under the age of 13 may not use the Website. We do not knowingly collect information from children under 13 years of age. Additionally, we recommend that users between the ages of 13 and 18 ask their parents for permission before sending any information about themselves to anyone over the Internet.
33. Data Protection Officer. The Data Protection Officer for the website is Bob Tiwa, who may be reached by phone at 310 853 3482, by email at; bobtiwa@treasurepartners.org, or mail at. 5250 Lankershim Blvd Suite 500, North Hollywood, Ca 91601.
34. Terms of Use. This Privacy Policy is subject to the terms contained in Treasure Partners Terms of Use.
35. Contact. If you have any questions or concerns about this Policy or the way in which your personal information is handled, please contact us at 5250 Lankershim Blvd Suite 500, North Hollywood, Ca 91601, by phone at +1 310 853 3482, or by email at; reservations@treasurepartners.org.
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